Privacy policy

1. Introduction

Welcome to genriamauto.co.ke. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Kenyan Constitution and the Data Protection Act, 2019.

2. Information we collect

• Personal Identification Information: Your name, email, phone number, and physical address.
• Login Information: Username and password for your account.
• Payment Information: Credit card and payment details (processed securely).
• Order Information: Products purchased, order history, and preferences.
• Technical Data: Device details, IP address, browsing actions, and usage patterns.

3. How we use your information

• To process and fulfill your orders.
• To manage your account and provide customer support.
• To communicate with you about orders, inquiries, and promotions.
• To improve our website, products, and services.
• To comply with legal obligations and protect our rights.

4. Information sharing and disclosure

We do not sell your personal information. We may share it with service providers (payment processors, delivery companies), legal authorities when required, or in case of a business transfer.

5. Cookies and tracking technologies

We use cookies to remember preferences, improve performance, and analyze usage. You can disable cookies in your browser, but some features may not work properly.

6. Data security

We apply strict security measures to protect your data. However, no method of online transmission is 100% secure.

7. Data retention

Your data is retained only as long as necessary for service provision, compliance, and legal purposes, after which it is securely deleted or anonymized.

8. Your rights

Under the Data Protection Act, you have the right to access, correct, delete, or restrict use of your personal data. You may also withdraw consent.

9. Children’s rivacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a revised effective date.

11. Contact us

Genriam Auto Solutions LTD
Nairobi, Kenya
Email: info@genriamauto.co.ke
Phone: +254 717-088052